Frequently asked questions

Open a property listing, sign in and select “Contact the lister”. Review the MMP Credit cost shown before confirming. The lister may be an owner, broker, developer or another representative; contact access does not verify their authority or the property’s availability.

Private listing phone numbers and email addresses are excluded from public listing pages and accessed through signed-in, per-listing contact reveal. Professionals can separately choose to publish business contact details on their profiles. Keep private contact details and identity documents out of public descriptions and photographs.

Yes. Open the property map, move to any area and select “Search this area” to see the listings there.

A property mark records a location pin or an outline entered by a user. It is not a title certificate, legal survey or independent ownership verification. Keep the record private, or choose public visibility; a marked record alone is not an offer to sell or rent.

Select “Mark Property” at the top of the page. Find the location, drop a pin or draw the boundary, choose the property type and Sell or Rent, then add the details, photos and price.

Go to My Properties. Each property has Edit, Hide (or Make visible) and Delete.

In My Properties, choose “Feature” on the listing. It is a one-time payment for that listing and runs for a fixed period — it does not use MMP Credits.

Searching, the property map, marking and listing are free. Contact reveals use MMP Credits. Featured placement and MMP Pro are separate paid services. Check the current credits and plans and the amount shown before confirming a purchase or contact reveal.

MMP Pro is the paid plan for developers, brokers and agents — a public professional profile and project tools. It is not a credit pack and does not include MMP Credits.

Credit purchases are final and are not refunded. If a technical problem affected your balance, contact us and we will investigate.

MarkMyProperty supports property mapping worldwide. You can search a location, record a property, or publish a sale or rental listing. Public inventory depends on what listers have submitted; global map coverage does not mean properties are currently available in every country or city.

Use the Google Play and Apple App Store links on the official MarkMyProperty App page. You can also browse public listings and property guides on this website. Check the store listing for availability and device requirements.

Explore a wider area or return later. An empty search means there are no matching public records in the current results, not that property cannot be mapped there. Owners can record their own property privately or publish a genuine sale or rental offer. Country guides and listing coverage are separate.

Use the same sign-in method and account for cloud-backed properties, credits and plans. A record saved only on a device will not appear on the website. Check its save or publication status and the current app version before assuming that every draft is synchronized.

On the sign-in page choose email, then “Forgot password?”, and we will email you a link to reset it.

You can delete your account yourself on the website or in the app. If you can’t sign in, send us a deletion request.

Send us the listing link and a short description on WhatsApp or by email. Our team usually replies within one business day.