Your account
Delete your account and data
You can delete your MarkMyProperty account at any time — here on the website or in the app (Profile → Delete account). It is the same account on both.
Delete your account yourself
Can’t sign in?
Send us a deletion request from the email address or phone number linked to your account. To protect your account, we confirm that the request comes from its owner before anything is deleted. Our team usually replies within one business day.
Or write to support@markmyproperty.com with the subject “Request to delete my account”.
What is deleted
- Your sign-in account — the email address, phone number or Google sign-in you use
- Your profile, credit balance, saved properties, saved searches, recently viewed properties and notifications
- Every property you marked or listed, including private Marks and the contact details stored with them
- Your developer profile and projects, your broker profile, and any unfinished listing drafts
What we keep
- Payment and billing records — orders, payments and your credit history — which we must keep for accounting and tax purposes
These records are not shown to anyone and are not used to contact you.
Before you delete
- Any remaining MMP Credits, an active MMP Pro plan and any Feature Property promotion are forfeited and are not refunded — see the Refund & Cancellation Policy.
- Only want to remove one property? Delete or hide it in My Properties instead.
- Deletion cannot be undone. If you sign up again later, you start with a new, empty account.
Read more about how we handle your data in our Privacy Policy.