Help & Support

Frequently Asked Questions

1. How do I create an account?

To create an account, click on the "Login" button in the top right corner of the page, and then select the "Register" option. Fill in your details, and you’ll be ready to go!

2. How can I list a property?

Once you have logged in, go to your profile by clicking on "My Profile". From there, you can find an option to add a new property listing by filling out the necessary details like address, price, and images.

3. Is there a fee to list a property?

Listing properties is free for basic users. However, we offer premium listings that allow for higher visibility and priority features for a fee. You can check the pricing and packages in your profile dashboard.

4. How do I edit or remove my property listing?

Log in to your account, go to "My Profile", and you’ll see your listed properties. From there, you can choose to edit or delete your property listings as required.

5. How can I search for properties?

You can search for properties by using the search bar on the homepage or by going to the "Property Map" section. You can filter the results based on location, price, property type, and more.

6. What should I do if I forget my password?

If you forget your password, click on the "Login" button and then select "Forgot Password". You’ll be prompted to enter your email address to receive instructions on how to reset your password.

7. Can I contact property owners directly?

Yes, each property listing includes the contact information of the property owner or agent. You can use this information to reach out to them for inquiries or to schedule viewings.

8. How do I report an issue with a property listing?

If you notice any incorrect or misleading information in a property listing, you can report it to us by clicking on the "Report" button on the property’s page, or by contacting us through the Contact Us page.

9. How can I upgrade to a premium listing?

To upgrade your property to a premium listing, log in to your profile, go to your listed properties, and you’ll find an option to upgrade to premium. Follow the steps and make the required payment to activate premium features.

10. Who do I contact for further support?

If you need further assistance, please feel free to contact us via our support team, and we will get back to you as soon as possible.